9SLZ12 - Copy, Print Training

Target audience:
New product users

Description:
Copy / Print Training provides a thorough overview of your new digital copier to maximize your productivity in the shortest time possible. Our professional training staff will walk you through the basic machine functions and show you how to perform common tasks. We will familiarize you with all of the machine options as well as common maintenance items like changing toner and staples. What's more, we will teach you how to leverage the features of your machine to create new documents for your business.

Class Size:
Up to 6 students

Delivery:
This is a hands-on course taught at the customer location utilizing the new equipment and all attached options. Customers are encouraged to bring sample jobs that they would like to use to test machine functions.

Details:
Paper Trays

  • Machine configuration
    • Total number of trays
  • Filling trays
    • Adjust for paper size
    • Max limit line
    • Paper weight
  • Change paper specification
    • Change from "normal" to "special"
  • Select a paper tray
    • Auto select
    • Selecting a specific tray
    • Using the bypass
Control console
  • Display adjustment
  • Touch screen
  • Mode selection
    • Copy
    • Scan
    • Fax
  • Copy initiation
    • Start, Stop, Proof copy, Reset, Interrupt
Making copies
  • Single / multiple copies of a single page Letter document
  • Single / multiple copies of multiple page Letter document
  • Duplex copy
Finishing
  • Sorting, Grouping
  • Stapling
  • Booklets
Supplies
  • Changing supplies
    • Toner
    • Staples
    • Toner collection box
    • Ozone filter
    • Show supply changing help in user manual
Jams
  • Clearing paper jams
    • Open all paper jam clearance areas
    • Demonstrate moving handles and turning wheels to facilitate jam clearance
    • Show jam clearance help in user manual
Printing
  • Driver Properties
    • Tray selection
    • Simplex / duplex
    • Finishing
Getting Help
  • Who to call for service
  • Who to call for supplies
  • Meter reading

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